Return and Refund Policy

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Please note that due to the nature of the product all orders are non refundable unless damaged.

If the product is defective, it can be sent back to us for a replacement or a refund as per the following points:

• The return is within 3 working days from delivery of the order
• The seal of the bottle should be intact with no damages.
• A clear reason for return along with photos should be sent to us
• The return would have to be processed by the recipient of the order
• Refunds will be processed within 7 working days from receipt of defective product.
• To apply for a refund/replacement, please email on info@ujva.co.za